| Document Date: 2012-11-08 09:59:19
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Company Fujitsu / General Electric / Hewlett Packard / Andersen Consulting / NBC / General Electric Capital Services / Accenture / EMC / PricewaterhouseCoopers / Toyota / Compuware / Siebel / Tata Consulting / PeopleSoft / Intuit / Business Objects / EDS / SAP / Dell / At EMC / Wipro / Figure 1 / Adobe / Oracle / IBM Japan / Infosys / Cap Gemini Ernst & Young / Cisco / Hitachi / Intel / Microsoft / / Country India / / Currency USD / cent / / / Event Earnings Announcement / / IndustryTerm labor-intensive services / much toward services / enterprise software / storage devices / software products / hardware systems / a lot of products / financial software / insurance services / printing press / packaged software products / telecommunications equipment / enterprise software products / database products / real estate financing / software license fees / manufacturing facilities / predictable services / software services firms / e - business / hardware products / software product / software development / software executives / standardized hardware products / financial and other services / hybrid solutions / semi-custom systems / financial services / storage products / bank / telecommunications / business intelligence applications / standardized digital product / software companies selling software products / embedded software / software program / IT outsourcing / “solutions / supply-chain management software / handheld device / mainframe applications software / software vendors / bestseller software product / Internet routers / telecommunications networks / technology boom / mortgage services / machine tools / industrial machinery / desktop productivity applications / asset management / human-resource management / customer-relationship management software / hit product / web application servers / partial products / high-tech areas / digital imaging software / computer systems / tailored solution / software / software applications / sold products / technology / standardized product / customization services / software product revenues / particular software vendors / storage-devices maker / retail prices / management consulting / custombuilt systems / software industry analysts / clever account management / web services / / OperatingSystem Unix / Microsoft Windows / Symbian / / Organization School of Management / MIT / / Person Michael A. Cusumano / / / Position major producer / leading producer of business intelligence applications / platform leader / market leader / Acrobat / / Product Toyota Corolla / Quicken / TurboTax and other financial software / Quicken / / Technology Internet routers / operating system / semiconductors / i2 Technologies / business intelligence / operating systems / digital imaging / Acrobat / / URL http /
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A research and education initiative at the MIT Sloan School of Management Business Models That Last: Balancing Products and Services in Software and Other Industries