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Customer experience / Customer service / Service management / Call centre / SPi Global / Customer relationship management / Marketing / Customer experience management / Business


MAY 14-15, 2015 ATLANTA, GA 2ND ANNUAL MAXIMIZING MEDICAL DEVICE
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Document Date: 2015-04-07 10:29:54


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City

BOSTON / ATLANTA / CHICAGO / /

Company

LUMINEX CORPORATION / GE HEALTHCARE Thomas Grosskopf / SPECTRANETICS / PHYSIO-CONTROL INC. / ELEKTA / JOHNSON & JOHNSON Michael Smethy / Customer Service AMENDIA Tiffany L. Homolka / SUPPORT COMPLEXITIES WITH LIMITED RESOURCES / GE HEALTHCARE / Customer Service Social Media Software / Customer Service Mobile Applications Software / PHILIPS / ST. JUDE MEDICAL / SIEMENS / STRECK / Americas Field Service / BIOMET / JOHNSON & JOHNSON / CEPHEID / HOLOGIC / TOSHIBA AMERICA / Global Support Services LUMINEX CORPORATION / FRESENIUS / ABBOTT MEDICAL OPTICS / BECTON DICKINSON / ERP Systems / Field Service LUMINEX CORPORATION / AMENDIA INC. / BERRY & SIMS Dan Reeve / ABBOTT VASCULAR Senior Business / Customer Support Center ROCHE Rodney Jarrard / /

Continent

America / /

Country

Brazil / India / Russia / /

Facility

SERVICE& SUPPORT STRUCTURES THROUGHOUT THE DEVICE INDUSTRY The complex / /

/

IndustryTerm

embraced order processing automation / discussion groups / information to enhance medical device / healthcare landscape / correct mobile technologies / healthcare space / healthcare industry / healthcare models / device technologies / healthcare looms / health systems / manual order processing / healthcare providers / value added services / healthcare data / healthcare organizations / online touch / medical device manufacturers / healthcare system / online and digital touch / /

Organization

Joint Commission / World Health Organization / EFFECTIVELY TRAINING HOSPITAL / Medicare / Domestic Service / FDA / Remote Operations Center / /

Person

Ginger Gillen Sr. / Julia Tamulis / WENZEL SPINE / Ginger Gillen / Sr. / INTEGRA LIFESCIENCES / Thomas Grosskopf / Tiffany L. Homolka / Jason Gwilliam / John Kelly / Robby Adams / Steve Nava / Rodney Jarrard / CAPTIVA SPINE / KARL STORZ ENDOSCOPY / Kristen Topping Kyzer / Ari Widlansky / Dan Reeve / Susan Wetzel / Duane Floyd / Chris Reitzug / Michael Smethy / Shawn LaRocco / Pending Final / Patrick G Moore / Patrick G. Moore / /

/

Position

Business Development Manager / Manager STRECK / Director / Training & Educations / Operations Manager / Vice President / Physician / spending Speaker / Sales Support Manager / Vice President of Customer Support / STRYKER ORTHOPAEDICS Manager / player / Supervisor / STERIGENICS Customer Support Manager / Manager / Customer Contact Centers / Director of Sales and Business Development ESKER Ginger Gillen Sr. / Director / Customer Care Solutions PHILIPS HEALTHCARE / Director / Corporate Accounts / Director Field Service ELEKTA Business Development Manager ESKER Robby Adams / Director / Service Business Management / Director / Customer Care Solutions / Director / Corporate Accounts SMITHS MEDICAL Julia Tamulis Associate BASS / Manager / ESKER / Director / Commercial Service / ABBOTT MEDICAL OPTICS Service Operations Manager / Senior Manager / Senior Director / Director / Customer Support Center ROCHE / Senior Manager / Customer Contact Centers / Product Support Engineering Director / COVIDIEN Senior Manager / Canada Director / Manager / Speaker / Manager / GE HEALTHCARE Remote Technical Director / Vice President US Customer Services / Director / Global Commercial Services / Director of Service / Diagnostic Imaging / Director / Global Support Services / VP / Support Network / Director PWC CONFERENCE SPONSORS / Quality Manager / HOCOMA Manager / Manager / Cardiac Rhythm Management BOSTON SCIENTIFIC / Area Service Manager / VP / Director / and Manager / Director of Service / Manager / Social Media / Global Director / Training & Educations / National Manager / Director / JOHNS HOPKINS Supervisor / Director / PWC / Director / Service Business Management / Director of Sales and Business Development ESKER / Analyst / JOHNSON & JOHNSON VP Global Customer Experience / Manager / ULTHERA Business Manager / Global Director / Marketing / Leader / /

ProvinceOrState

Illinois / /

Technology

OPERATIONS As technology / UTILIZATION OF MOBILE TECHNOLOGIES / CRM / peer-to-peer / device technologies / Diagnostic Imaging / correct mobile technologies / /

URL

www.q1productions.com / /

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