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121	Handout set page 32 How to Establish Your Own Humanity in a Crisis Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved. 1. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:14:44 Concepts Emotion Limbic system
122	Simplifying Technical Presentations Copyright © 1994 by Peter M. Sandman A. Simplifying language Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 18:09:17 The Sandman Risk Readability Internet slang Behavior Ethics Communication Jargon
123	Responsible Care® in the Community: Been There. Done That. What’s Next? Copyright © 2002 by Peter M. Sandman The chemical industry has spent a fair amount of time, effort, and money on community consultation/outreach Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 18:09:16 Behavior Cultural anthropology Culture The Sandman Sandman Responsible Care
124	Handout set page 41 Anchoring Frame Fundamentals Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved. 1. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:29:20 Public Business Behavior Public relations Sociology Anchoring
125	The Audiences of Risk Communication Copyright © 1995 by Peter M. Sandman 1. Supporters. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 18:09:27
126	Handout set page 3 Crisis Communication II: Coping with the Emotional Side of the Crisis (Page 1 of 2) Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:14:44 Fear Coping Anger Handout Psychological resilience Emotion Crisis Mind Emotions Behavior
127	Handout set page 66 Presenter Information Peter M. Sandman, PhD Creator of the “Risk = Hazard + Outrage” formula for risk communication, Dr. Peter M. Sandman is a preeminent risk Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:32:46 Public safety Risk Communication The Sandman Sandman Emergency management Centers for Disease Control and Prevention Management Actuarial science Ethics
128	Risk = Hazard + Outrage: Summary Copyright © 1998 by Peter M. Sandman If you make a list of environmental health risks in order of how many people they kill each year, then list them again in order of how alarming they Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 18:09:16 Ethics Actuarial science Emergency management Security Hazard Outrage factor Risk Management Probability
129	Handout set page 24 “Panic Panic” and Fear of Fear (Page 1 of 2) Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:14:41 Philosophy of mind Panic Anxiety Handout Ethology Emotions Fear Mind
130	Twelve Principal Outrage Components Copyright © 1991 by Peter M. Sandman “Safe” “Risky” Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 18:09:26 Ethics Emergency management Public safety Security OutRage! Hazard Communication Outrage factor Risk Management Actuarial science

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