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Electronics / Customer experience management / Technology / Information technology management / Electronic commerce / Murray D. Martin / Pitney Bowes / Pitney / Call centre


CASE STUDY CUSTOMER PROFILE Executive Summary Schwan’s Home Service, the home delivery business of The Schwan Food Company,
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Document Date: 2013-04-30 07:05:58

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Company

Pitney Bowes Software Inc. / Senior Systems / Pitney Bowes Software solutions / Pitney Bowes Inc. / The Schwan Food Company / /

Country

United States / /

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IndustryTerm

handheld device / web store / data quality solution / handheld devices / food / /

Organization

CASE STUDY CUSTOMER PROFILE Executive Summary Schwan’s Home Service / /

Person

Connie Gugel / /

/

Position

Customer Service Manager / Analyst / Customer Service Manager at their doorstep / /

Product

Home Services / /

Region

ASIA PACIFIC / /

Technology

•P itney Bowes Software Spectrum™ Technology / /

URL

www.pitneybowes.com.au/software / /

SocialTag