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Educational psychology / Social information processing / Cognitive science / Hypertext / Knowledge management / Behavioural sciences / Organizational learning / Customer experience / Customer engagement / Marketing / Business / Customer experience management


KM for Omnichannel Customer Engagement: 6 Keys to Success
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Document Date: 2015-04-06 16:36:31

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File Size: 209,67 KB

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Company

eGain Corporation / /

Currency

USD / /

Event

Reorganization / /

IndustryTerm

knowledge across traditional and mobile devices / keyword search results / intentdriven search / social networks / home appliance manufacturer / search options / implemented knowledge solutions / cloud applications / customer engagement solutions / natural language search / online communities / web self-service adoption / bank / /

Position

Strategist / /

Technology

knowledge management / peer-to-peer / GPS / mobile devices / /

URL

http /

SocialTag