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Ombudsman / Ethics / Government / Australian administrative law / Scottish Public Services Ombudsman / Ombudsmen in Australia / Legal professions / Government officials / Law


Commonwealth Ombudsman Work Practices Manual for complaint management (Revised) July 2014
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Document Date: 2014-07-30 20:30:44

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File Size: 1,55 MB

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History trail / /

Holiday

Commonwealth Day / /

IndustryTerm

complaint management / telephone conversations / contact protocols / complaint-handling systems / communications standards / average processing times / /

Person

Emma Cotterill / Emma White Approved / Helen Fleming / /

PublishedMedium

the Executive / /

Technology

31 Our contact protocols / Contact protocols / /

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