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Ombudsman / Ethics / Government / Australian administrative law / Scottish Public Services Ombudsman / Financial Ombudsman Service / Legal professions / Government officials / Law


CHAPTER 7 Problem areas in government decision making The central purpose of complaint handling is to resolve the particular grievance at hand, but that is only part of the function. Complaints about a government servic
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Document Date: 2010-12-01 22:29:04


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City

Canberra / /

Company

Centrelink / /

Country

Australia / /

Event

Product Issues / Person Communication and Meetings / /

IndustryTerm

content management systems / online use / printing / online complaint function / /

Organization

Defective Administration / Department of Employment / Child Support Agency / Australian Government / Full Federal Court / Administrative Review Council / Social Security Appeals Tribunal / ESTABLISHED BY EXECUTIVE ACTION Many government / Administrative Appeals Tribunal / Department of Transport / Administrative Review Tribunal / Refugee Review Tribunal / Migration Review Tribunal / Department of Transport and Regional Services / Australian Taxation Office / /

Position

tax officer / call centre officer / Outreach Manager / professional adviser / Minister / Chief Information Officer / Information Technology Director / the Team / officer / Authorised Review Officer / individual officer / specific case officer / /

Product

administration Some mention / administration / /

Technology

content management / Information Technology / /

SocialTag