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Consumer behaviour / Customer engagement / Cloud computing


CASE STUDY | FINANCIAL SERVICES | HUB: EMAIL, CHAT, CLICK TO CALL, COBROWSE, SELF-SERVICE, KNOWLEDGE, ANALYTICS | CLOUD Diversified Insurance and Financial Services Group Transforms Omnichannel Customer Engagement With
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Document Date: 2015-03-20 09:13:05

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Company

eGain Corporation / FINANCIAL SERVICES / Cisco / /

Country

United States / /

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IndustryTerm

field employee network / services / online customers / omnichannel point solutions / web collaboration technology / insurance cover / agriculture insurance / health insurance / /

Position

Supervisor / analyst / competitive player / /

ProvinceOrState

Alaska / /

Technology

CRM / web collaboration technology / /

URL

www.egain.com / /

SocialTag