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Customer experience / Interactive voice response / Business / VoiceObjects / Text messaging / Customer service / Electronic engineering / Electronics / Chief customer officer / Customer experience management / Telephony / Voxeo


A FROST & SULLIVAN EXECUTIVE SUMMARY Balancing Customer Experience and Profitability in a Mobile World: Self-Service Strategies That Drive Loyalty and Lower Costs
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Document Date: 2013-02-22 10:31:52


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File Size: 636,85 KB

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