| Document Date: 2008-08-05 15:56:00
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Currency pence / / IndustryTerm speeds processing speeds / systems/ networks / parallel systems / software failures / office suite/software performance testing load / system/network services / improper software function / software levels / Separate and disparate software programs / share-in-savings processing times / desktop computing functions / software suite / / Organization Required Service / / Position Contractor / program manager / administrator / / Technology Service Level Agreement / LAN / /
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Attachment 1 PERFORMANCE BASED CONTRACTING TEMPLATE HELP DESK Desired Outcomes (What do we want