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Customer experience management / Shared services / Call centre / Enterprise content management / Customer relationship management / Service / Astute Solutions / Business / Marketing / Content management systems


Exploring Possibilities with Ohio Shared Services Message from Everett Ross As organizations look for ways to deliver cost-effective, high-quality service, more
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Document Date: 2012-09-05 12:00:53

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File Size: 1,04 MB

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Company

eSupplier / Contact Center Offerings Service First Ohio Shared Services / Expense / Service Offerings Service First Ohio Shared Services / Electronic Invoice Submission Travel / Cisco / /

IndustryTerm

state-ofthe-art technologies / business processing systems / barcode processing / Online Travel Reimbursement / Internet Protocol / financial tools / secure web-based access / consumer-centric solutions / /

Organization

Ohio office of Budget and Management / CallCopy Enterprise Content Management Service / OBM office of Budget / /

Person

Everett Ross Ohio / Timothy S. Keen / Everett Ross As / Sherri Lowe / /

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Position

Director / Shared Services John R. Kasich Governor / /

ProvinceOrState

Ohio / /

Technology

OPEX technology / CRM / state-ofthe-art technologies / Content Management / IP / Computer Telephony Integration / VOIP / /

URL

www.ohiosharedservices.ohio.gov / /

SocialTag