Avaya / IBM / Unisys / EMC Enterprise Shared SQL Open Systems / /
Currency
USD / /
Facility
Additional Offerings Video Teleconferencing Station / /
IndustryTerm
iPort Internet Access / Web Applications Delegated Administration Self-Care No Charge No Charge No Charge / telephone equipment / Internet Access Workstation Support Layer / /
OperatingSystem
Blackberry / AIX / /
Organization
FINAL Per Standard Processing Unit / Network Operations Center / Monthly Administration / Customer Care Center / / /
Position
cio / Delete Call Center CENTRE VU Supervisor / Technician / / /
ProgrammingLanguage
JAVA / /
Technology
Ethernet / Virtual Machine / Frame Relay / Operating System / DNS / JAVA / VOIP / PBX / Cable TV / Network Operations Center / /
Summary of Rates for IT Shared Services Category (Current rates are available at http://www.its.ny.gov/sla.htm) Cost Unit Customer Care Center