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Online Reputation Systems: The Effects of Feedback Comments and Reactions on Building and Rebuilding Trust in Online Auctions Sonja Utz, Uwe Matzat, Chris Snijders
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Document Date: 2009-10-27 08:21:35
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File Size: 363,98 KB
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Online Reputation Systems: The Effects of Feedback Comments and Reactions on Building and Rebuilding Trust in Online Auctions Sonja Utz, Uwe Matzat, Chris Snijders