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Social CRM
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111	1. Course Descriptions a. Crime and Justice in America (CRM[removed]i. Three hours lecture. A survey of the basic concepts and approaches in criminology, including patterns of crime, causes of crime, and an examination of Add to Reading List Source URL: www.sociology.msstate.edu Language: English - Date: 2013-04-11 09:34:37 Science Crime Forensic psychology Victimisation Victimology Drug-related crime Behavior Social psychology Criminology
112	C.3_Social_CRM_process_chart Add to Reading List Source URL: www.jacobsclevenger.com Language: English - Date: 2013-07-17 13:50:46 Web analytics Business Knowledge Business intelligence Analytics Mathematical finance
113	Juin 2012 : ABW vient de présenter une solution innovante autour du "social CRM" En partenariat avec IBM, la société alsacienne ABW (Advanced Business Ware), spécialisée dans le développement et la vente de logicie Add to Reading List Source URL: www.abusinessware.com Language: French - Date: 2012-09-03 05:21:25
114	CASE STUDY I HIPP performance marketing Add to Reading List Source URL: www.equimedia.co.uk Language: English - Date: 2012-10-25 05:13:23 Social CRM Customer engagement Social media Business Marketing Mass media Customer experience management
115	What is social media? Robin Riat, CRM Add to Reading List Source URL: www.archives.gov - Date: 2009-11-20 16:30:47
116	Research G00214507 Add to Reading List Source URL: www.crminaction.com Language: English - Date: 2012-05-24 22:52:48 Oracle CRM Social CRM Customer experience Top-of-mind awareness Magic Quadrant Sales force management system Customer relationship management ECRM Marketing Business Customer experience management

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