collaboration tool / online conversations / social media / social tools / social media policy / technology options / translation services / organisational social media policies / content management / internal solutions / select / stand-alone applications / online tools / online behaviour / internal systems / knowledge management / paid-for microblogging tools / information management / communication tool / social media tools / social media usage patterns / built solution / built microblogging tool / organisation-wide tool / energy / web client / /
Organization
Communities / Department of Education / Department of Justice / /
Person
Catherine Grenfell / John Smith / /
Position
dedicated community manager / CEO / manager / director dives / Community manager / instant messenger / /
KM COLUMN JULYDeploying microblogging in