| Document Date: 2014-04-19 07:34:29
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City New Delhi / Boston / New York / ATLANTA / / Company Pearson Correlation Sig / EI / Brown / Mcgraw-hill / Times of India / Apple / / Country United States / Australia / India / / Event Product Issues / Layoffs / / Facility Apple Store / / IndustryTerm relationship management / sectors-travel / consistent and committed customer support services / self management / stress management / quality customer services / finance / human services / emotional energy / conflict management / social management / / Organization Infonomics Society / Center for Creative Leadership / knowledge/information Clarity System Operation Intelligence / Emotional Intelligence / / Person Jeff Crouse / Kinsey Quaterly / Greg Coleman / / / Position General / Dean / supervisor / CEO / customer service representative / / Product support / system operating machines / / Technology Alpha / SMS / html / http / done using Cronbach’s Alpha / / URL http /
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International Journal for Cross-Disciplinary Subjects in Education (IJCDSE), Special Issue Volume 3 Issue 2, 2013 Organizational Role Stress of Customer Service Representatives (On Desk) and its relationship with their