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Object-oriented programming / Customer experience management / Customer relationship management / Electronic commerce / Usability / Conceptual model / User interface / Graphical user interface / Soft systems methodology / Design / Marketing / Business


Conceptual Models and Web‐CRM ‐  Migrating from a Data‐Centric to a User‐Centric System    
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Document Date: 2006-02-13 02:24:22

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File Size: 321,38 KB

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City

Austin / /

Company

John Wiley & Sons Inc. / Intellectual Capital Management / Corporate Performance Management / Academic Press Inc. / Pearson Education Limited. / IBM Corporation / Business Process Management / Table / W Efficient / /

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IndustryTerm

software system / software engineering / Web-CRM Migrating / performance management / software system user interfaces lacking user / sub‐systems / software domain / software engineers / presentation server / software development frameworks / software designers / project web page www.opencrx.org / software developers / Web‐CRM / software package / Upper management / architectural infrastructure / overall software development process / web client / /

Organization

SFA / MIT / /

Person

Jonas K. G. Sunryd / Morgan Kaufman / Erik C. Andersson Björn / /

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Position

User‐Centric System programmer / designer / term conceptual model / Programmer / /

ProgrammingLanguage

XML / HTML / /

Technology

411 36 Göteborg Erik C. Andersson Björn A. Ryding Jonas K. G. Sunryd Monator Technologies / XML / CRM / CRM system / HTML / CRM technology / /

URL

www.opencrx.org / /

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