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Date: 2016-02-25 10:44:23Marketing Computer telephony integration Customer experience management Telephony Noble Systems Corporation Call centre Interactive voice response Dialed Number Identification Service Screen pop Speech analytics Voice-based marketing automation Virtual queue | NobleLogo_whiteBkgd_CMYK_notaglineAdd to Reading ListSource URL: www.noblesys.comDownload Document from Source WebsiteFile Size: 537,15 KBShare Document on Facebook |
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SBR Skills-Based Routing & Inbound Priority Noble ® SBR (Skills-Based Routing) tools help you ensure that customer calls are sent to the right agent every time, increasing first-call resolutions and building customer saDocID: 18faj - View Document |