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Business / Professional studies / Economy / Customer experience management / Telephony / Marketing / Computer telephony integration / Call centre / Outsourcing / Customer experience / Workforce optimization / Speech analytics
Date: 2016-03-08 09:23:46
Business
Professional studies
Economy
Customer experience management
Telephony
Marketing
Computer telephony integration
Call centre
Outsourcing
Customer experience
Workforce optimization
Speech analytics

Want to Optimize Customer and Agent Journeys? Empower Supervisors March 2016

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