Trans World Airlines / Bradlees Stores / The Pension Benefit Guaranty Corporation / CFI Group / Director 3 Providing Premier Customer Service PBGC / LTV Steel / /
Continent
America / /
Currency
USD / / /
Event
Person Communication and Meetings / /
IndustryTerm
appropriate telephone number / plan-specific Web / Web technology / reduced processing times / large groups / retail sectors / information systems / targeted services / plan-specific Web pages / real difference / online benefit calculator / energy / earlier benefit estimates / airline / insurance progra / insurance premiums / agency use groups / information technology / calculator feature / customer relations management / focus groups / improved communications / insurance program / steel / /
MarketIndex
ACSI / /
Organization
Public Administration / Labor / University of Michigan Business School / Electronic government / office of Management and Budget / Congress / Grand Union / Society for Quality / federal government / U.S. General Accounting Office / Federal Relay Service / /
Person
John Seal / Steven A. Kandarian / Joseph Grant / Labor / / /
Position
EXECUTIVE DIRECTOR / premier customer service / INSPECTOR / communications assistant / Participant Problem Resolution Officer / trustee / Officer / PROVIDING PREMIER / senior-level advisor / Acting Executive Director / Practitioner Problem Resolution Officer / Deputy Executive Director and Chief / Governor / CHAIRMAN / Executive / Elaine L. Chao Secretary / Chairman of the Board / /
The Pension Benefit Guaranty Corporation (PBGC) protects the pensions of about 44 million working men and women in slightly more than 35,000 private defined benefit pension plans, including more than 1,700 multiemployer