Quality / The Pension Benefit Guaranty Corporation / CFI Group / Support Pension Benefit Guaranty Corporation / LTV Steel / /
Continent
America / /
Currency
USD / /
Event
Analyst Recommendation / Company Expansion / Person Communication and Meetings / /
Facility
At PBGC headquarters / University of Michigan Business School / /
IndustryTerm
telephone service / proactive communications / information technology infrastructure / Internet-based electronic government operation / air transportation / toll-free telephone number / targeted services / accelerated processing / asset management / Internet-based business capabilities / Web-based methods / document processing center / online benefit calculator / information management technology / online accounts / Web-based operation / similar self-service concept / insurance premiums / resilient information systems / steel sectors / information technology / personalized Web-accessible accounts / online customer service center / static Web site / insurance system / focus groups / similar services / interdepartmental / insurance program / /
MarketIndex
American Customer Satisfaction / ACSI / /
Organization
Labor / University of Michigan Business School / Congress / American Society / the University of Michigan / /
Person
Steven A. Kandarian / Labor / practitioners / /
Position
plan administrator / Executive Director / President / trustee / Providing Premier / Inspector General / Director 3 Providing / Chairman / Elaine L. Chao Secretary / Chairman of the Board / /
Technology
CRM / information management technology / information technology / knowledge management / /
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