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Econometrics / Measurement / Poisson process / Confidence interval / M-estimator / Differential geometry of curves / Exponential distribution / Euler–Lagrange equation / Statistics / Stochastic processes / Estimation theory


OPERATIONS RESEARCH Vol. 61, No. 4, July–August 2013, pp. 1030–1045 ISSN 0030-364X (print) ISSN[removed]online)
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Document Date: 2013-08-31 17:50:08


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Wilson / /

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Columbia University / /

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data processing / bank / law theory / telephone call center / stochastic networks / e-companion / /

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Mt /GI/st / Mt /M/st / Mt /M/ / mountain /M/ / mountain Mt /M/st / /

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Ward Whitt Department of Industrial Engineering and Operations Research / Columbia University / New York / /

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Wc / Ward Whitt / Kim / Future Kim / Ai / Abir Koren / waiting times Wc / /

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Statistical Approach We advocate / model for all cases / /

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L / /

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simulation / Quality of Service / /

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http /

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