| Document Date: 2010-11-30 08:44:13
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Company Gartner / SugarCRM / Von Hippel / Red Hat / SpikeSource / MySQL / Salesforce / Apache Software Foundation / IDC / / / Event M&A / / Facility University of Erlangen-Nürnberg Martensstr / / / IndustryTerm software engineering / software vendors / packaged software / software production / business software / volunteer software programmers / source software / open source software / product / subscription services / ancillary tools / software production processes / public infrastructure / arbitrary software / software stack / company-run software platform / ancillary products / software distributions / community software development / open source software firms / software / real-time systems monitoring / derivative products / open source product / attendant services / free open source product / product management / infrastructure software / web server / paid-for open source software / open source product management / open source software projects / closed source software / software firms / / OperatingSystem Linux / / Organization University of Erlangen-Nürnberg Martensstr / Eclipse Foundation / European Union / / Person Michael Olson / Dirk Riehle / Brian Fitzgerald / / / Position driver / Walker / Commercial Open Source Business Model / author / open core business model / business model / go-to-market strategy / CIO / / Technology CRM / Linux / web server / /
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The Single-Vendor Commercial Open Source Business Model Dirk Riehle Friedrich-Alexander-University of Erlangen-Nürnberg Martensstr. 3, 91058 Erlangen, Germany Phone: +[removed]