public infrastructure / electricity / visible law enforcement / energy consumption / transport infrastructure / Internet Protocol Water Management Device / adequate resources and infrastructure / access to basic services / banking / sufficient energy / energy sources / closed circuit television network / Sustainable urban infrastructure / Energy efficiency / average peak period travel times / Public transport systems / basic services / urban infrastructure / transport systems / /
NaturalFeature
Eastern Cape / Cape Town‟s / /
OperatingSystem
ISIS / /
Organization
Committee on Public Accounts Spatial Planning / Budget Committee / Substance Abuse Unit / FIFA / City‟s Administration / /
Person
Dan Plato / /
Position
cyclist / Mayor / King / Executive Mayor / Manager Page / Achmat Ebrahim City Manager 7 Glossary BPR BWP CSS CRM ED EDIR EMT ERP GIS ICT ISIS IT MSA ODT OIM OHS OPMS PABX PDP QM SCM SCOPA SPELUM VOIP WMD Business process re-engineering Berg Water Project Customer Satisfaction Survey Customer Relations Management Executive Director Electricity Distribution Industry Executive Management Team / Manager 7 Glossary BPR BWP CSS CRM ED EDIR EMT ERP GIS ICT ISIS IT MSA ODT OIM OHS OPMS PABX PDP QM SCM SCOPA SPELUM VOIP WMD Business process re-engineering Berg Water Project Customer Satisfaction Survey Customer Relations Management Executive Director Electricity Distribution Industry Executive Management Team Enterprise Resource Programme Geographical information systems Information and Communications / City Manager / /
ProvinceOrState
Eastern Cape / /
Region
Southern Africa / /
SportsEvent
the 2010 World Cup / the 2010 FIFA World Cup / /
Technology
closed circuit television / CRM / Information Technology / IP / VOIP / /
City of Cape Town FIVE YEAR PLANDRAFT REVIEW 2010 – 11 For public comment