Netherlands / Brazil / United Kingdom / India / / /
Event
FDA Phase / /
Facility
Keele University / Aston University / /
IndustryTerm
knowledge management / interview protocol / e - business / delivery site / /
Organization
Harry Scarbrough Keele Management School / Technology Change Management Group Member of CoE / Global Program Management Office / CoE / Keele University / Loughborough School of Business and Economics / Ilan Oshri Centre for Global Sourcing and Services / Aston University / ROLE OF CODIFICATION Julia Kotlarsky Aston Business School / Corporate Program Office / /
relationship CEO / level Global Head / Module Leader Member / manager / onsite delivery mngr Application development manager Quality manager Programme manager / manager Portfolio manager Application development manager Project leader / manager / offshore delivery mngr Portfolio / team member / Transition Head / level Global Head Operations Business Relationship Manager Business Unit The Netherlands / Project leader Module leader Module leader Module leader / Program Manager / Relationship Global Head / Delivery Manager / Transition Head Programme manager / Delivery Manager / Assistant Manager Mumbai GDC Relationship Portal Manager Two members / Relationship Business Relationship Manager Global Head / Project leader Project leader Module leader Module leader / Application Development Managers Module Leader / Quality Leader Quality Leader Four Portfolio managers Cross-functional manager/interactions / manager Application development manager Project leader Project leader Project leader Module / Director / Group Shared Services IT VS Interviewees Global level TCS executives Managing and Global Head / delivery mngr Portfolio manager Portfolio manager / mngr Portfolio manager Portfolio manager Application development manager / Manager Two Program Managers/Offshore Delivery Managers Program / Security Global Delivery Head / team members Global Head Operations / Transition Manager Head of Global Continuous Learning Program / Project leader Project leader Project leader Module leader / Business Relationship Manager / Manager/onsite Delivery / Head / Manager/offshore Delivery / Executive Director / Global ADM Transition Manager / Member of Quality team / Practice Global Head of IT Strategy & Architecture Head of Global Learning & Development / AMRO Global Business Relationship Head TCS-ABN AMRO Relationship HR Head Benelux Global Delivery Head / /
RESEARCH ARTICLE COORDINATING EXPERTISE ACROSS KNOWLEDGE BOUNDARIES IN OFFSHORE-OUTSOURCING PROJECTS: THE ROLE OF CODIFICATION Julia Kotlarsky