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| Document Date: 2014-04-22 18:31:38 Open Document File Size: 3,89 MBShare Result on Facebook
Company Forrester Research Inc. / Eveline Oehrlich Forrester Research Inc. / Fruition Partners / / Country United States / / Event Reorganization / / IndustryTerm service management systems / cloud-based tools / desk solutions / twoway communications apps / service management solutions / information technology service management / service management / communications services / communications records / web-based programming languages / communications capabilities / legacy pager systems / communications applications / technology services / help desk tools / communications apps / communications app / on-premises hardware / technology components / embrace tools / comatose devices / computer telephony integration / telecommunications systems / / Person Eveline Oehrlich / Marc Talluto / / Position Principal Analyst / team member / CEO / cofounder / / Technology SMS / information technology / mobile device / computer telephony integration / Interactive voice response / mobile devices / integrating SMS / /
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