Cresskill / Boston / New York / Amsterdam / Reading / London / Pathos / /
Company
Cambridge University Press / MIT Press / Hampton Press / Olympus / Computer Information Systems / IEEE Press / Hershey / /
Currency
USD / / /
Facility
Consumer Opinion Web Sites Irene Pollach Vienna University of Economics / /
Holiday
Christmas / /
IndustryTerm
online product reviews / opinion Web / print media / Internet Forums / communication systems / Web-Based Corpora / Internet Relay Chat / online sources / Internet lingo / particular product / communication media / Online Feedback Mechanisms / Internet technology / companies harvesting consumer opinion Web / opinion Web sites / Online Customer Complaints / Online Privacy Statements / consumer products / online photo albums boasting pictures / search engines / consumer opinion Web / consumer opinion Web sites / large online product forum covering hundreds / Web Sites Irene Pollach Vienna University / e - commerce / spontaneous product / Online Retailing / word processing package / corporate data mining activities / Web Complaint Management / good product / /
Organization
Cambridge University / Information Society / Academy of Marketing Science / MIT / University of Economics / American Society for Information Science / United Nations / /
Information Systems Research / Journal of Consumer Research / The Information Society / Quarterly Journal of Speech / /
Technology
Virtual Reality / Information Technology / Internet technology / Digital Camera / digital photography / Knowledge Management / ASCII / digital cameras / data mining / Virtual Community / /
Electronic Word of Mouth: A Genre Analysis of Product Reviews on Consumer Opinion Web Sites