![Supply chain management / Reliability engineering / Customer satisfaction / Service / Supply chain / Value chain / Factoring / Risk / Quality / Business / Management / Marketing Supply chain management / Reliability engineering / Customer satisfaction / Service / Supply chain / Value chain / Factoring / Risk / Quality / Business / Management / Marketing](https://www.pdfsearch.io/img/f14319aa5d398651193fcd49941b0834.jpg) Supply chain management Reliability engineering Customer satisfaction Service Supply chain Value chain Factoring Risk Quality Business Management Marketing | | Does Ownership Affect the Variability of the Production Process? Evidence from International Courier Services CHIHMAO HSIEH Department of Business & Information Technology Missouri University of Science & Technology
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