ORGANIZATIONAL BOARD / Organization A. Board / Members Administration / Direct Service Organization / Division of Behavioral Health Cultural Competence Organizational Assessment Protocol / Board of Trustees Administration Community Leaders Consumers Translators/Interpreters Nurses Physicians Community Relations Staff Public Relations Staff Consumer Advocates Psychologists Substance Abuse Counselors Crisis Care Staff Case Mangers Clinicians/Clinical Liaison Diversity Trainers Maintenance/Housekeeping Staff Support Staff OBTAINING INFORMATION Before / Behavioral Health Organization / ARIZONA DEPARTMENT OF HEALTH SERVICES DIVISION OF BEHAVIORAL HEALTH CULTURAL COMPETENCE ORGANIZATIONAL ASSESSMENT PROTOCOL Acknowledgement / ARIZONA DEPARTMENT OF HEALTH SERVICES DIVISION OF BEHAVIORAL HEALTH CULTURAL COMPETENCE ORGANIZATIONAL ASSESSMENT PROTOCOL PART / Team / Arizona Department of Health Services Division of Behavioral Health Cultural Competence Organizational Assessment Protocol Table of Contents Introduction Purpose How / Arizona Department of Health Services Cultural Competence Organizational Assessment Protocol Introduction Purpose Arizona / Arizona Department of Health Services / /
Person
Laura Avakian / Thomas Delbanco / Dennis P. Andrulis / /
Position
Chief Executive Officer (CEO) /Director / leader of the assessment team / assessment team leader / CEO /Director / leader and team coordinator / CEO /Director / assessment team and select staff members / /
ProvinceOrState
Alaska / /
Technology
07 4 STEPS IN THE ORGANIZATIONAL ASSESSMENT PROTOCOL / Organizational Assessment Protocol / 07 2 Arizona Department of Health Services Cultural Competence Organizational Assessment Protocol / Behavioral Health Cultural Competence Organizational Assessment Protocol / 07 3 HOW TO CONDUCT THE ORGANIZATIONAL ASSESSMENT PROTOCOL / /
CONDUCTING A CULTURAL COMPETENCE SELF-ASSESSMENT