| Document Date: 2012-01-17 08:39:19
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City Aberdeen / / Company Elmbank / / Facility NHS Institute / / IndustryTerm real-time workflow exercise / travel times / electronic solutions / slicker systems / appointment demand tool / / Organization NHS Institute for Innovation and Improvement / NHS / / Person Practice Knowing / Joanne Jack / Margaret Gordon / Bill Taylor / / Position driver / receptionist / General / Executive Partner / Manager / healthcare assistant / Productive General / nurse / / Technology GPS / / |
Productive General Practice Knowing How We Are Doing: Case Study The cost of quality Elmbank Surgery is a large city practice in Aberdeen with 10,500 patients served by seven partners, eight reception staff, five practic