Center for Professional and Patient Advocacy / Joint Commission / Messenger Committee / Patient Complaints Monitoring Committee / Vanderbilt University Medical Center Institutional Review Board / Physician Messenger Committee / Messenger Committee Intervention Skills Training Messenger Committee / Vanderbilt University Medical Center / Patient Complaints Review Committee / Medicare / /
Person
Jeffrey S. Jay / Ilene N. Moore / Thomas F. Catron / Jan Karrass / Margaret W. Westlake / Gerald B. Hickson / James W. Pichert / /
Position
chief of staff / department chair / particular physician / additional chair and messenger / physician / chair / representative / demographic and practice specialty diversity.7 Messenger / messenger / medical group leader / High-Risk Physician and Messenger / high-risk physician / high messenger / specific physician / /
The Joint Commission Journal on Quality and Patient Safety Safety Culture An Intervention Model That Promotes Accountability: Peer Messengers and Patient/Family Complaints James W. Pichert, PhD; Ilene N. Moore, MD, JD; J