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8th European Academy Of Design Conference - 1st, 2nd & 3rd April 2009, The Robert Gordon University, Aberdeen, Scotland INSIGHTS FROM SERVICE DESIGN PRACTICE Lucy Kimbell Saïd Business School, University of Oxford ABST
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Document Date: 2009-03-11 13:18:58

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City

Aberdeen / Boca Raton / River / Cambridge / Lexington / London / New York / Oxford / /

Company

Radarstation / MIT Press / IDEO / Harvard Business School Press / Oxford Gene Technologies / Google / McGraw-Hill / /

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Facility

The Robert Gordon University / /

IndustryTerm

retail outlets / potential manufacturing client / technology-based enterprises / advertising concept / product/service systems / imaginary product / product-service systems / ultrasound processing / micro-arrays services / technology solution / technology-based enterprise / experiential services / cosmetics manufacturer / /

Organization

Robert Gordon University / Scotland INSIGHTS FROM SERVICE DESIGN PRACTICE Lucy Kimbell Saïd Business School / MIT / Harvard / Arts and Humanities Research Council / 8th European Academy of Design Conference / Engineering and Physical Sciences Research Council / Saïd Business School / Strategic Organization / /

Person

Taylor / Francis / Evert Gummeson / Lucy Kimbell / Chris Downs / /

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Position

author / pharmacy assistant / designer / service designer / co-founder / V.P. / Corresponding Author / service management researcher / /

ProvinceOrState

New York / /

PublishedMedium

Communications of the ACM / Harvard Business Review / /

Technology

ultrasound / /

URL

http /

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