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HELPFUL HINT FROM THE 7 STEPS TEAM: This is the Army’s Standard Procurement System (SPS) set of metrics. The acquisition team continuously works with the help desk to determine severity levels of problems that arise.
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Document Date: 2008-08-05 15:57:28
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File Size: 44,00 KB
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IndustryTerm
correct solution /
/
Movie
This is the Army /
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Organization
Army /
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Position
first SPS Help Desk analyst /
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SocialTag
Customer experience management
Service
Marketing
Help desk
Business