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White Paper Toward the Promised Land of Delighted Customers: Ten Commandments for Transforming Your Bank Business solutions through information technology TM
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Document Date: 2010-04-22 10:08:12


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File Size: 961,81 KB

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Company

Geico / Mortgage Banking Insurance Trust / A.G. Edwards / Scottrade / Transportation / US Banking / Forrester Research Inc. / Transforming Your Bank DELIVERANCE / TowerGroup / CGI Group Inc. / Transforming Your Bank / Billion Billion Billion Relationship Banking / Transforming Your Bank Achieving / Item Compared Today Bank Transformed / the New York Times / AMS Credit Solutions group / UPS / Southwest Airlines / Transforming Your Bank TA / 20TH CENTURY BANKING / 2nd Most Admired Company / Other Industries Shipping / Transforming Your Bank Transformational Banking / Golden West Financial / AMS Management Systems UK Ltd. / Other Industries (continued) Air Travel / Investments Industry Group / Transforming Your Bank Business / Wachovia / Transforming Your Bank To / FedEx / BANKS WILL BE SQUEEZED 4 TRANSFORMATIONAL BANKING / TRANSFORMATIONAL BANKING / /

Continent

America / Europe / /

Country

United States / /

Currency

USD / cent / /

/

Event

Person Travel / M&A / /

Facility

Bank Administration Institute / /

IndustryTerm

piecemeal solutions / customer-centric banking solutions / transformed banks / pervasive computing / conventional products / price-based banking / transformed bank looks / batch processing / telecommunications industry / preemptive services / ticketless travel / finance / credit management / energy / bank services / online booking / parameterized products / act bank / bank products / technological tools / obsolete systems / bank / financial services / telecommunications / route optimization systems / average bank / information technology / transformed bank look / transportation website / proactive customer communications / Obsolete technology / online package status tracking / offer lifestyle solutions / transformed bank gains marketing flexibility / me-too financial products / retail / map applications / retail brokerage / customer-centric banking / integrated technology / real-time payment processing / healthcare / project management / near-real-time decisioning / transformed bank / online banking / Use data mining / attractive products / favorite online store / technology initiatives / disparate systems / banking / products/services / wireless phone plan / bank-customer relationships / /

Organization

Bank Administration Institute / US Federal Reserve / /

Person

John Doe / Fred Smith / Cofran / Fred Taylor Jr. / Jane Doe / Mary Pilecki / /

Position

Vice President / manager of proactive customer communications / Author / customer service representative / senior manager / chief apology officer / /

PublishedMedium

the New York Times / Fortune Magazine / /

Region

Southwest / /

Technology

SOA / information technology / business intelligence / GPS / ATM / cellular telephone / data mining / /

URL

www.cgi.com/bankingtransformed / /

SocialTag