| Document Date: 2015-04-19 22:14:35
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City Chicago / / Facility Library Activity Computers Reading Conversing Playing Using / / IndustryTerm internet access / retail environments / online catalogue / online library catalog use / online catalog / retail / reference services / ighest impact services / library services / retail perspective / / Organization Laptop Children Teenagers College / / Position customer-focused service model for member libraries / Coach / / Technology AV / /
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Best Practices for the Customer-Focused Library Best Practices Summary