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City Reading / / Company LinkedIn / eBay / KAYAK / Google / Facebook / the Financial Times / Rivington Press Ltd / Orbitz / SPSS / Amadeus IT Group / / Facility MIT Center / Babson College / International Institute / / IndustryTerm corporate travel / tailored travel experience / intelligent software / predictive models / online travel agency environment / database software / online sources / online travel / travel industry stands / travel providers / hotel search results / faster data processing / rental car / travel / similar technologies / travel distribution / travel businesses / revenue management / open-source software / language processing / web server logs / online reservations system / intelligent travel experience / meta-search sites / data processing problem / big data technologies / open-source software toolset / technology environment / airline / travel management executives / travel industry / travel sector / airline reservation / distributed processing tools / information management / travel industry firms / data technology environment / online segments / social networks / big data technology / basic statistical processing / travel experience / travel distribution information firms / smarter travel experience / travel organizations / / Organization Harvard / Babson College / MIT Center for Digital Business / Harvard Business School / International Institute for Analytics / and a Senior / / Person Thomas H. Davenport / / Position editor / Advisor / President / architect / travel experience Author / cofounder / author / Professor of Information Technology and Management / Professor / Contents Author / author / co-author / Executive / analyst / travel experience Executive / Hervé Couturier Head of Research and Development / / ProgrammingLanguage Python / / PublishedMedium the Financial Times / Harvard Business Review / / Technology data warehouse / big data technology / relational database / Information Technology / data mart / Machine learning / computer processors / Natural language processing / big data technologies / web server / / URL www.rivprint.com / www.thedesignchambers.co.uk / www.tomdavenport.com / / 
At the Big Data Crossroads: turning towards a smarter travel experience Thomas H. Davenport Visiting Professor at Harvard Business School