intense media scrutiny / communications teams / credit broking services / loan products / bank / food / /
Organization
Money Advice Service / office of Fair Trading / Competition Commission / Competition and Markets Authority / Business / Innovation and Skills Select Committee / House of Lords / Financial Conduct Authority / /
Person
Martin Wheatley / Caroline Wayman / Mike Harris / Justin Welby / Jo Thornhill / / /
Position
Archbishop / head of policy / prominent driver / CPA / Chief Executive / policy insight manager / customer service Financial / chief / /
payday lending: pieces of the picture Financial Ombudsman Service insight report © Financial Ombudsman Service Limited, August 2014 This report was prepared by Mike Harris, head of policy insight, and Jo Thornhill, pol