| Document Date: 2014-02-26 14:00:46
Open Document File Size: 697,25 KBShare Result on Facebook
City Based Hosted / Months Premises / Salt Lake City / Genesys Cloud / City / / Company RightNow Technologies / Cisco / Overstock.com / Genesys Telecommunications Laboratories Inc. / Verizon / Genesys Software / Microsoft / / Country United States / / Currency USD / / Event Business Partnership / Reorganization / Company Expansion / / / IndustryTerm online retailer / disparate reporting systems / on-premises solution / contact center solution / required contact center solutions / real-time dashboards / cloud-based contact center solution / costly backup equipment / contact center applications / staff personnel managing contact center infrastructure / cloud-based contact center solutions / cloud-based solution / contact center routing technology / technology obsolescence / contact center systems / on-premises hardware / legacy applications / online bargain-shopping / equivalent on-premises solution / contact center solutions / software applications / center systems management / online retail space / cloud technology / cloud-based based contact center solution / real-time and historical reporting / software licenses / scheduled and ad hoc client services / capable quality management / workforce management / incremental contact center hardware / center systems / hardware-based purchase solution / cloud-based solutions / contact center infrastructure / contact center services / / NaturalFeature Performance Guaranteed By fall / / Organization National Retail Federation / / / Position market leader / supervisor / / Product Genesys Voice Platform / 24x7 / / ProvinceOrState California / / PublishedMedium the SaaS monthly / / Technology ADC / CRM / API / routing technology / cloud technology / contact center routing technology / Service Level Agreement / Business Intelligence / PBX / / URL www.genesys.com / Overstock.com / www.overstock.com / /
SocialTag |
SUCC ES S S TORY Genesys and Overstock.com