Toyota / Quality Group / J.D. Power and Associates / Individual Regions Production / Report 2013 Japan Sales Business Group / Customer First Promotion Group / Customer Service Operations Group / Japan Sales Business Group Japan When I / /
Continent
North America / Europe / /
Country
Japan / United States / /
Event
Business Partnership / Company Expansion / Reorganization / M&A / /
Facility
facility Declaration / Quality Issues Customer Quality Learning Center / Customer Assistance Center / /
IndustryTerm
car delivery / telephone service / internal systems / customers with products / manufacturing divisions / audio systems / /
Organization
Customer Quality Learning Center / 9th Global Knowledge Center / / /
Position
quality leader / Region Dealer Sales Sharing Toyota / Major / customer advocate / dealer / Implementing Customer Feedback Dealer / Service Advisors / Global Chief Quality Officer / /
Product
Toyota RAV4 / Toyota Sienna / Lexus ES / Scion xB / Scion xD / Toyota Prius / Lexus RX / Toyota will / /
Always Better Cars Always Better Cars Initiatives to Improve Quality