Kraków / Oulu / Indianapolis / Hamburg / New York / /
Company
T. & Trefethen A. E. / Computer Information Systems / /
Continent
Europe / /
Country
Poland / Germany / United States / Finland / /
Facility
University of Hamburg / Cranfield University / /
IndustryTerm
e-support / cyber-infrastructure / online tutorials / cyber-infrastructure management / web links / cyber-infrastructure technologies / cyber-infrastructure user services / Web surveys / e-infrastructures / Information technology help desk survey / software installation / web-based user self-help knowledge management system / online questionnaire / alternate solution / telephone etc / user support portal / software enquiries / software development / climate cyber-infrastructure / communication media / user support services / /
Organization
Department of Manufacturing / Finnish Tax Administration / German Climate Computing Center / Cranfield University / University of Wollongong Thesis Collection Turning / Earth System Grid Federation / Faculty of Informatics / University of Hamburg / Hamburg / /
Person
Hashim Iqbal / Stephan Kindermann / Dean Williams / /
Position
e-Science data manager / RT / user support manager / data manager / /
ProvinceOrState
New York / /
PublishedMedium
Computational Linguistics / /
Technology
knowledge management system / knowledge management / peer-to-peer / Information technology / P2P / cyber-infrastructure technologies / /
Proceedings of the 5th International Conference on Applied Human Factors and Ergonomics AHFE 2014, Kraków, PolandJuly 2014 Edited by H.I. Chunpir, T. Ludwig and A. Badewi A snap-shot of user support services in E