| Document Date: 2008-11-20 17:52:24
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City PORTO / Orlando / Janeiro City / Barcelona / Quito / Rio de Janeiro / / Company National Academy Press / National Bank / Mobile Group / / Continent North America / Europe / / Country Switzerland / France / United States / Brazil / Canada / / Currency pence / / / Event Product Issues / Environmental Issue / Product Recall / / Facility Shopping Center Rio Sul / Victoria Transport Policy Institute / Rio Sul Shopping Center / / IndustryTerm car parks / transport technology / contemporary management / collaboration networks / travel choices / transportation / improved travel choices / cooperative network / retail / car trips / car traffic / organizational network / transportation professionals / lower car ownership figures / sustainable transportation objectives / transportation needs / urban management applications / public services / strategies applications / business management / mass transport infrastructure / car fleet / energy / target / transportation services / activities partners network / public transport infrastructure network / suppliers networks / urban activities network / transport infrastructure / recommended transit services / travel needs / proper transport system to business networks / urban travel patterns / transportation policies / real estate development / information technology / similar applications / car ownership / mobility management / personalized services / travel demand management / transport services / peripheral services / tram services / transportation relationship / joint-venture networks / products-services / physical and social networks / transportation system / urban infrastructure / public transport services / car use / intensive car use / / Organization National Academy of Sciences / Victoria Transport Policy Institute / European Commission / U. S. DEPARTMENT OF TRANSPORTATION / / Person Jorge Antônio / Milena / / Position same author / director board / / Product private cars / / Technology information technology / transport technology / /
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TRANSPORT SERVICE QUALITY AND SOCIAL RESPONSIBILITY THROUGH THE RELATIONSHIP MARKETING Bodmer, Milena, D.Sc. millenium@ infolink.com.br Martins, Jorge Antônio, D.Sc. j