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MANAGEMENT’S DISCUSSION & ANALYSIS Management’s Discussion & Analysis For the three and nine month periods ended September 30, 2014 MANAGEMENT’S DISCUSSION AND ANALYSIS The following discussion and analysis of the
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Document Date: 2014-11-03 14:44:54


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City

Dallas / Toronto / Aer Lingus Air / Seoul / London / /

Company

Thales / Alaska Airlines / Flight Services Global Eagle Entertainment Inflight Sales Group / NCR / Air Maroc Ryanair SAS Southwest Airlines Spring Airlines / Southwest Airlines / Gartner / St. Doras Enterprises / Tigerair Taiwan / Qantas Airways / US Airways WestJet Major Partners / Airlines Cathay Pacific China Southern Dragonair Etihad Airways / Statista / Sun Country Thalys Thomson Transavia TUIfly United Airlines / Panasonic Avionics / InselAir Aruba / GuestLogix Inc. / Frontier Airlines / IDC / /

Continent

Europe / Americas / Africa / Asia / North America / /

Country

Brazil / Canada / United Kingdom / China / Taiwan / Malaysia / Russia / United States / Ireland / /

Currency

USD / EUR / /

Event

Business Partnership / M&A / Patent Issuance / Company Expansion / /

IndustryTerm

partner network / duty free products / cargo products / software-based transaction processor / high-tech product / incremental revenue gain / retail solution / passenger services / identified several services / food / otherwise competitive solutions / smartphone point-of-sale technology / technology systems / business intelligence tools / off board travel retail technology / transaction processing enabler / retail technology requirements / airline / settlement services / pure hardware-based transaction processor / passenger travel industry / secure transaction processing / pure hardware-based transaction processing / consumer devices / duty-free products / disruptive technology presence / self-service retail model / in-flight entertainment systems / in-flight food / travel operators / mobile personal devices / beverage / passenger devices / travel journey / retail solutions / retail technology / onboard retail technology providers / travel verticals / rail car / airline industry / potential solutions / logistics management / disruptive technologies / retail programs / retail operations / retail applications / ancillary products / travel operator / airline revenues / consultancy services / payments systems / air travel / antiquated technology / transaction processing capabilities / prospective airline / retail platform / retail concessions / /

OperatingSystem

Microsoft Windows / Android / /

Organization

Company’s Audit Committee / Product Innovation Lab / US Patent & Trademark Office / International Air Transport Association / Global Customer Support Centre in Dublin / Association of the European Rail Industry / /

Person

Philippe Citroën / Andreas Schwilling / Roland Berger / /

Position

Director-General / player / regional head / driver / co-author / moving forward / airlines going forward / /

Product

Increasing / Ancillary Insights™ platform / Transaction Processing Engine / Ancillary Insights™ / /

ProvinceOrState

New Brunswick / Texas / /

Region

Oceania / Middle East / Latin America / Asia Pacific / /

Technology

mobile devices / smartphone point-of-sale technology / retail technology / business intelligence / Alpha / software-based transaction processor / smartphone / Android / smartphones / pure hardware-based transaction processor / /

URL

www.sedar.com / /

SocialTag