P E R S P E C T I V E Stephen Coates* believes that most IVR systems are up to scratch but they could be better. - UniversalCTI - Document - PDFSEARCH.IO

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	P E R S P E C T I V E Stephen Coates* believes that most IVR systems are up to scratch but they could be better. Add to Reading List Document Date: 2003-12-21 23:21:38 Open Document File Size: 37,76 KB Share Result on Facebook Country Australia / / Currency USD / / / IndustryTerm retail financial institutions / bank / system software / software upgrades / computer telephony integration / telecommunications / call centre technologies / / OperatingSystem Microsoft Windows / / Person Stephen Coates / / Position call centre manager / independent telecommunications consultant / / Region Asia Pacific / / Technology Banking Technology / enabling technology / plug and play / computer telephony integration / flash / IVR technology / call centre technologies / / SocialTag User interface techniques Interactive voice response Automatic call distributor Screen pop Call centre UniversalCTI Telephony Electronic engineering Computer telephony integration

P E R S P E C T I V E Stephen Coates* believes that most IVR systems are up to scratch but they could be better.Add to Reading List