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Electronic engineering / Call Avoidance / Customer1 / Electronics / Technology / UniversalCTI / Automated attendant / User interface techniques / Interactive voice response / Telephony


How to Visualize your Customer Service and IVR Experience Customer Service. Simplified.
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Document Date: 2014-11-10 10:14:21

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File Size: 2,16 MB

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Company

Interactions Corporation / Vicorp / /

Country

United States / /

Currency

USD / /

IndustryTerm

telephony options / menu systems / social media / smartphone/device / Web self-service / web chat session / self-service site / real-time solutions / Web Mobile / Online Retail Sector / smartphone web browsers / real time customer data / /

OperatingSystem

Android / /

Organization

New York University / Call Center / /

Person

Liel Leibovitz / /

Position

Interaction Designer / available representative / Assistant Professor of Communications / Major / large driver / live representative / /

ProgrammingLanguage

JavaScript / /

Technology

speech recognition / SMS / smartphones / smartphone / Android / /

URL

www.contactbabel.com / www.jacada.com / www.google.com/insights/consumersurveys / http /

SocialTag