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Automatic call distributor / Telephony / Telephone exchange / Electronics / CT Connect / UniversalCTI / Computer telephony integration / Electronic engineering / Call centre


Cabinet for Health and Family Services (CHFS) Office of Administrative & Technology Services (OATS) Standards Category: 7000 Access Domain[removed]Computer and Telephone Integration (CTI) Systems
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Document Date: 2014-09-06 02:48:47


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File Size: 35,81 KB

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City

Caller / /

Holiday

Commonwealth Day / /

IndustryTerm

telephone switch / wireless communications / e - business / technology costs / automated telephone options / Web interfaces / possible solution / call center site / automated telephone systems / /

Organization

office of Administrative & Technology Services / Division of Communication Services / Consulting and Special Projects Branch / Division of Relationship Management / office of Infrastructure Services / Governors Office for Technology / Cabinet for Health and Family Services / office of Policy and Customer Relations / office of Consulting and Project Management / Division of Centers of Expertise / /

Technology

http / /

URL

http /

SocialTag