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Help desk / Cyberinfrastructure / E-Science / Service desk / Information Technology Infrastructure Library / Infrastructure / Framework Programmes for Research and Technological Development / User / Technology / Information technology management / Computing / Grid computing


Reviewing the Governance Structure of End-User Support in e-Science Infrastructures Hashim Iqbal Chunpir and Thomas Ludwig Department of Informatics, University of Hamburg German Climate Computing Centre (DKRZ), Bundesst
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Document Date: 2015-04-27 10:53:05


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File Size: 312,46 KB

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City

New York / Hamburg / /

Company

ESGF / OCLC Systems / Case / Decision Support Systems / /

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Event

Environmental Issue / /

Facility

Enric Plaza / University of Hamburg German Climate Computing Centre / arena of Political Science / Help Desk Institute / /

IndustryTerm

performance computing / web portals / online tutorials / remote control technologies / hardware/software / software team / software components / grid computing technologies / operational services / climate cyber-infrastructure / software development / help desk expert systems / user support services / e-support / help systems / Eye-tracking technologies / command line tools / grid technology / data management / information technology governance / Information technology help desk survey / web-pages / instance insurance / eScience infrastructure / /

Organization

Publishing Task Force / Hamburg German Climate Computing Centre / User-support Services Task Force / Technical Committee / Executive Committee / ESGF Support Services Committee / American Meteorological Society / ESGF Data Management and Publishing Task Force / Help Desk Institute / System Grid Federation / ESGF Review Board / ESGF Developers Task Force / Steering Committee / Thomas Ludwig Department of Informatics / /

Person

Karl E. Taylor / David Brown / Erik Guldentops / Galen Shipman / Rita Marcella / Yuval Marom / Jeff Gimbel / G. Symon / Tonette S. Rocco / Dean N. Williams / Chris Mattmann / Ann Chervenak / Ronald J. Stouffer / Marko Jäntti / Amgad Ali Badewi / Ronald E. Giachetti / Barbara Czegel / Bob Drach / Iain Middleton / John Harney / Garett Dworman / Catherine Soehner / David A. Buchanan / Linda Vu / Neil Miller / Gerald Meehl / Luca Cinquini / Luz Minerva González / Tony Hey / Gavin Bell / John A. Underwood / Dean Williams / Jennifer Ward / Peter Fox / C. Cassel / Anne E. Trefethen / Daniel Crichton / Hashim Iqbal Chunpir / Robin Goldstone / Stephanie Rosenbaum / Deb Hegdahl / Howard Kendall / Thomas Ludwig / Amgad Badewi / Ian Foster / Ingrid Zukerman / Guillermo Ramirez / David Bernholdt / Peter A. Freeman / John Wiley / /

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Position

first author / usersupport-worker / /

Product

SC / TC / /

ProgrammingLanguage

EC / /

ProvinceOrState

New York / /

PublishedMedium

Bulletin of the American Meteorological Society / /

Technology

Information Technology / grid technology / remote control technologies / Knowledge management / grid computing technologies / Eye-tracking technologies / Service Level Agreement / Interactive Voice Response / GUI / /

URL

http /

SocialTag