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![]() | Document Date: 2012-06-12 06:07:08Open Document File Size: 291,40 KBShare Result on FacebookCityLeipzig / New York / Manchester / Washington / DC / Stuttgart / London / /CompanySAPO Portugal Telecom / Portugal Telecom / Cambridge University Press / Self-Service Technologies / Google / McGraw-Hill / Sparx Systems / Chapman & Hall Ltd. / IEEE Computer Society Press / Aegis / SAPO / MySQL / LongJump / Microsoft / SAP AG / Siemens / /CountryGermany / France / United States / Portugal / United Kingdom / / /FacilityJorge Cardoso Dept. Engenharia Informatica/CISUC University of Coimbra Coimbra / Information Technology Infrastructure Library / scaffold Incident name /IndustryTermwell known services / Web applications / Internet-Based Self-Services / service management / Internet-based selfservices / appropriate solution / semantic Web services descriptions / Siemens / software implementations / interaction tool / business to business / Web browser / Web Conference / generated software code / software-driven services / governance systems / software components / Web Service / similar solutions / abstract middleware infrastructure / semantic Web services / Web services web / Web services UI / software artifacts / distinct tools / web-based applications / visual solution / model services / software implementation / self-services / software applications / selfservice technologies / service architecture to organize services / Internet Computing / telecommunications service / automated software tool / software programs / software code / generic software techniques / software delivery platform / e - commerce / manufacturing / modeling solution / Web page code / software solutions / SAP AG / Web services / refining software programs / created using generic software techniques / /OrganizationB. Service / Cambridge University / ITIL ISS / Jorge Cardoso Dept. Engenharia Informatica/CISUC University of Coimbra Coimbra / Incident Management Service / ITIL IMS / A. Service / Deployment John A. Miller Computer Science Department University of Georgia Athens / IEEE Computer Society / /PersonJorge Cardoso / John A. Miller / /Positionactor / Enterprise Architect / Using Enterprise Architect / Supervisor / time using Bonita BPMN workflow editor / responsible actor / common practice reference model for IT service management / Service Delivery Broker / controller / Bonita BPMN workflow editor / /ProgrammingLanguageRuby on Rails / Java / Smalltalk / XSLT / XPath / HTML / QVT / SQL / XML / PHP / Ruby / DC / /ProvinceOrStateHawaii / Florida / /TechnologySOA / XML / SMS / PHP / Information Technology / GPS / Quality of Service / HTML / access control list / Java / selfservice technologies / Self service technologies / XSLT / /URLhttp /SocialTag |