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Electronic commerce / Customer experience / Customer relationship management / Customer attrition / Customer / Service-profit chain / ECRM / Marketing / Business / Customer experience management


www.schemacustomersolutions.com SCHEMA® The Model behind The Approach Underlying SCHEMA® is the premise that there are only four levers available to an organisation to manipulate to build value from their main trading
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Document Date: 2014-06-17 09:32:29


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