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12 International Journal of Service Science, Management, Engineering, and Technology, 3(3), 12-25, July-September[removed]Toward a Service (Eco)Systems Perspective on Value Creation Heiko Wieland, University of Hawaii, USA
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Document Date: 2012-12-23 01:52:54


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Torino / Berlin / Homewood / Salerno / Boston / Avellino / /

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IBM / Wilson / Harvard Business School Press / vSa / Russell / A2A / /

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Italy / /

Facility

University of Arizona / Homewood / University of Hawaii / University of Cassino / /

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higher-level service systems / Smart service systems / life insurance statistics / service management / models and tools / Human systems / methodological tools / societal groups / multi-agent systems / food production / supra-systems / open adaptive systems / resource networks / value chains / reciprocal systems / adaptive systems / personal travel / business to business / service value networks / service systems / communication technologies / methodological tool / scale service systems / healthcare service / value-creating systems / external networks / /

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University of Cassino / Operational Research Society / Academy of Marketing Science / Association for Research / University of Hawaii / Harvard / University of Arizona / /

Person

Stephen L. Vargo / Robert F. Lusch / Richard D. Irwin / Stafford Beer / Francesco Polese / /

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driver / actor / general systems theory / normalized actor / GENERAL SYSTEMS THEORY AND THE VIABLE SYSTEMS APPROACH AND THEIR CONTRIBUTION TO THE UNDERSTANDING OF VALUE CO-CREATION Foundational / producer / Systems Model of Stafford Beer / /

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Hawaii / Arizona / /

Technology

communication technologies / thermodynamics / class of service / /

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