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Online chat / Contact centre / Live support software / Business / Customer experience / Computing / Marketing / Cloud applications / LivePerson


Virgin Atlantic Success Story Virgin Atlantic increases service levels and booking conversion rates Overview Virgin Atlantic has continually broken new ground in airline passenger service since its launch in 1984, with a
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City

Reading / /

Company

LivePerson Inc. / EDF / Aviva / BT / Barclays / O2 / Vodafone / Virgin / HSBC / Sky / /

Country

United States / United Kingdom / /

Currency

GBP / /

Event

Product Issues / /

IndustryTerm

online engagement / airline / long-haul airline / online channel / airline passenger service / online engagement solutions / typical telephone agent / online ticket sales / /

Person

John Giddings / /

/

Position

General Manager Virgin Atlantic Contact Centres / General Manager / Virgin Atlantic Contact Centres / UK and US / /

Product

new ground / /

URL

www.liveperson.com / /

SocialTag